FAQ

Q. Where are you located?
A. Our main office is located in Chatsworth, California. Our fulfillment warehouse is located in Newark, New Jersey.

Q. Do you have a store front?
A. At the time of this writing we don't have a retail store. We only sell online.

Q. What is your order processing time?
A. Orders are processed and shipped within 3 to 4 business days, not including weekends and holidays. During peak seasonal months, orders are processed and shipped within 5 to 6 business days.

Q. How long will it take to get my order?
A. Shipping takes an average of 3 to 6 business days for all US orders.

Q. What are the requirements for the Custom DTF
A. The design file should be in PNG format
The resolution should be 300 DPI (Dots per inch)
The DTF transfer size is 13"X19"
Ensure there is a minimum of 0.50" margins on all sides of the design
Gang sheets okay

Q. Do you offer discounts for bulk orders?
A. Yes, we do. Click HERE to go to our Pricing Chart.

Q. Do you offer FREE Shipping?
A. Yes we do! For orders over $199, we’ll offer you free shipping.